indosport99 Platform Privacy Notice
This page describes what we collect when you use indosport99 and how we keep that data protected. Our approach to privacy centres on transparency: we explain which information we gather, why we need it, and who may access it during normal operations or account verification.
We at indosport99 operate an online entertainment platform available where local law permits. When you create an account, log in via mobile or desktop, deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or withdraw your balance, we collect and process personal data. This notice sets out our commitments and your rights.
Our services are available only in jurisdictions where applicable law permits. We do not offer our services in regions where online wagering is prohibited.
What we collect on indosport99
We collect personal data in several categories. Account registration requires your name, email address, phone number, and date of birth. During Know Your Customer (KYC) verification, we request identity documents—a national ID card, passport, or driver's license—and may ask for proof of address such as a utility bill or bank statement. We do not store these documents permanently; they are retained only for the duration of verification and then securely deleted.
When you deposit or withdraw funds, we collect transaction details: the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account with mobile banking, local payment, online payment, or e-wallet), the amount, and the timestamp. We also log your device information—operating system, browser type, IP address—to detect fraud and ensure account security. If you contact our support team, we keep records of your inquiries and our responses.
We collect behavioural data: which games you view, how long you spend on the platform, and which payment methods you prefer. This helps us improve our service and tailor your experience. We do not sell this data to third parties.
How we use your data on indosport99
Your data serves several purposes. We use your name, email, and phone number to manage your account, send you login confirmations, and notify you of withdrawals or deposit issues. KYC documents are used solely to verify your identity and comply with anti-money-laundering regulations in supported jurisdictions.
Transaction data helps us process deposits and withdrawals, reconcile your balance, and detect suspicious activity. Device and IP logs allow us to flag unusual login attempts—for example, if your account is accessed from Jakarta one day and Surabaya the next within an impossible timeframe, we may ask you to confirm the activity or reset your password.
We use behavioural data to improve our platform: understanding which games are popular, which payment methods users prefer, and where the user experience breaks down. We may also use aggregated, anonymised data for statistical reports—never individual profiles.
Third-party processors and your data
We do not sell your personal data. However, we share it with trusted partners who help us operate indosport99. Payment processors—the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers—receive your transaction details to complete deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only to process payments.
Our hosting provider stores our servers and databases. Your data may be stored on servers located outside Indonesia; we ensure these providers meet international security standards. We also work with fraud-detection services that analyse transaction patterns to protect your account from unauthorised access.
We may disclose your data if required by law—for example, if a court orders us to provide information during a legal investigation. We will notify you of such requests unless legally prohibited from doing so.
Your rights on indosport99
You have the right to access your personal data. You can view your account details, transaction history, and KYC status by logging into your indosport99 account. You may request a copy of all data we hold about you by contacting our support team.
You can request correction of inaccurate data—for example, if your registered email address is wrong. You may also request deletion of your account and associated data, subject to our legal obligation to retain transaction records for financial compliance.
You have the right to object to certain uses of your data, such as marketing communications. You can opt out of promotional emails or push notifications through your account settings or by contacting support.
Cookies and tracking on indosport99
We use cookies to keep you logged in, remember your preferences, and analyse how you use our platform. Essential cookies are necessary for the site to function; you cannot disable them. Analytical cookies help us understand user behaviour and improve indosport99. You can disable analytical cookies in your browser settings without affecting core functionality.
We do not use cookies to track you across other websites. Our cookies are set only on indosport99.app and expire after a set period or when you log out.
Contact us about privacy
If you have questions about how we handle your data, wish to exercise your rights, or believe we have misused your information, contact our support team. We are available via live chat within our platform, email, or in-app help. Our team will respond to privacy inquiries within a standard review window.
We take your privacy seriously and review our practices regularly to ensure they remain compliant with applicable law. If we make material changes to this notice, we will notify you via email or a prominent notice on indosport99.
This privacy notice was last updated in the current year and applies to all users of our platform in supported jurisdictions.